Terrible customer service!! I was just in today trying to make a passport appointment but had a couple questions. I was treated like i bothered them and, they didnt have time to answer 2 questions that were simple. Yet they wouldnt listen long enough to hear me . In return i was snapped at with a rude remark stating noone should have given me wrong instructions the first time i was in , because everyone at the desk knows what they ate talking about! At that point i left , id rather go elsewhere.
For the umpteenth time today, I was home when I received the delivery notification from Amazon. I go downstairs to find nothing there. Instead, my package is sitting outside the leasing office, WHICH IS CLOSED TODAY, for anyone to drive by and steal. Two days prior, I was home and delivery was never attempted to my building. Instead my very heavy packages were handed to mgmt at the leasing office to deal with (not their job, btw). This meant that I had to drive my car to the leasing building, load the large boxes into my car, drive them to my building and then unload and carry in.
This person, whoever they are, should be removed from this route. If they can't handle the simple task of ringing an apartment and leaving the package, they shouldn't be in charge of our mail. This hapless idiot has been asked several times by management, in response to pissed off tenants, to deliver the packages to the apartment buildings. You know, to DO THEIR JOB and they have simple refused to do so.
Utter incompetence and/or laziness on the part of our USPS delivery person. Whoever delivers to Eden Square apartments refuses to deliver to our buildings. Let me say that again, the person PAID to deliver packages to the shipping address on the package refuses to even attempt to deliver them to the correct apartment building.
Wonderful customer service. I called because a package I was expecting all day had not arrived at the expected time. Mike at the post office was so friendly and helpful. He looked it up right away, told me it had accidentally been mis-sorted and let me know I could pick it up tonight or it would arrive tomorrow. He was just very friendly and helpful and got me the answers I needed.
Rude and insanely impatient employees. The only reason I go there is if I can't go to another post office before they close. The employees that work the counter are terrible.
I've already contacted Amazon to see what they can do to block the USPS from shipping anything I order. UPS and FedEx ring the bell and then leave the packages indoors. The USPS delivery troll just does the laziest thing possible and leaves them all at the leasing office.
The message I'm receiving here is "Don't give us your money. We'd rather you take your business to FedEx and UPS." Message received, USPS. Message received.
Someone is always home but we get cards to pick our delivery up at the office. WHY CAN'T THEY BRING IT TO THE DOOR LIKE THEIR SUPPOSE TO? The only 5 stars I would give is their self service area, thank God for that.
United States Postal Service is a US Post Office based in Cranberry Township, Pennsylvania. United States Postal Service is located at 240 Executive Dr, Cranberry Twp, PA 16066, USA.
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